OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Project Management OneDesk
OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.
Forms & Surveys DataScope
DataScope Forms is a mobile solution to automate your operation. Collect data offline, manage field teams and share business insights.

Integrations

Get Project Types for Search Project Custom Fields
Trigger to populate dynamically the dropdowns for project types.
Project Updated
Triggers when a project is updated.
Get Custom Fields for Items
Trigger to populate drop-down for search work items.
Get Item Types
Manually triggered for dynamic drop-downs.
Item Updated
Triggers when an item is updated.
Get Lifecycle Statuses
Used to populate drop-box for item lifecycle status.
New Public Message
Triggers when there is a new message on an item or a project in a public conversation.
Get Portfolios
Used to populate portfolio drop downs.
Get SearchBy for Search Project
Used to dynamically populate the search_by field in the search project.
Get Projects
Used to populate the dynamic drop-downs with projects (spaces, NOT portfolios).
Get Teams
Manually triggered for dynamic drop-down population.
Get User Types
Manually triggered for dynamic drop-downs.
Get WorkItems Basic
Manually triggered for dynamic dropdowns.
New Project
Triggers when a new project is created.
New User/Customer
Triggers when a new user/customer is added.
New Item
Triggers when new item is added.
New Timesheet
Triggers when a new timesheet is created.
Organization Basic Information
Get organization's basic information.
Create Message
Creates a new message on an existing item or project.
Create Project
Creates a project.
Create Item
Creates an item.
Create User/Customer
Creates a user or a customer.
Update Item
Updates certain properties (title, description, priority, etc.) of an item.
Find Project/Portfolio
Find an existing project.
Find Item
Lookup existing items.

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